How we work
How we work output, date, scope, acceptance, handover
Every engagement follows the same five steps, so you always know what you are buying, when it arrives, how it is checked and what you keep.
05 steps
Five steps, every time.
What happens at each step, and what you hold at the end of it.
Define the decision
We start from the decision your work must support, not from a menu of activities.
You holdA one-page statement of the decision and the question.
Agree output, date and fee
A written scope names what you receive, when, what it costs and how acceptance works.
You holdSigned scope with acceptance criteria.
Deliver in reviewed stages
Each stage ends in something you review before the next begins.
You holdStage outputs, each signed off.
Test and accept
Deliverables are tested against the acceptance criteria you agreed at the start.
You holdWritten acceptance.
Hand over
Files, data, methods and access are yours. We show you how to run it without us.
You holdHandover pack and a review date.
Fees and payment
- Fixed fees, agreed in writing before work begins.
- Consultations are priced per session and paid when a time is confirmed.
- Tax and invoicing are confirmed for each contract and jurisdiction.
Quality and AI
- A named principal reviews every stage output.
- AI assists research and production; people check what reaches you.
- Confidential material is handled under agreed terms.
What needs to move forward?
Tell us the decision, the challenge or the opportunity. We reply with a scoped approach, a named principal and a fee before any work begins.
No charge to submit an enquiry.