Insights
Insights answers to real buyer questions
Guides that answer specific questions buyers ask us, with worked examples and the tool that goes with them. Written by the principal who does the work.
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7-minute readWhat makes a programme evidence-ready?An evidence-ready programme can show what it did, what changed and how it knows, at the moment a funder or evaluator asks. Many are not, and the gaps are predictable. -
6-minute readWhat to define before automating a workflowAutomation projects often disappoint because they were never defined properly. Before anyone builds, pin down the task, the volume, the exceptions and who is accountable. -
7-minute readQuestions to resolve before entering GhanaMost surprises in entering Ghana are predictable: demand, the legal form, tax, sector licences, moving money and choosing partners. Settle those questions, with the body that can answer each, before you commit capital. -
7-minute readWhat a supplier evidence dossier can, and cannot, proveA supplier evidence dossier can prove what documents say and what was seen. It cannot prove what nobody checked. Here is how to read one without being misled. -
6-minute readSample size, representativeness and the assumptions buyers should checkA large sample is not the same as a representative one. Before you trust a survey’s margin of error, check the assumptions behind it. -
6-minute readCompetency frameworks versus job descriptions: buying the right outputOrganisations often ask for job descriptions when they need a competency framework, or the other way round. The difference decides what you can do with the result. -
6-minute readTurn a strategic plan into an accountable implementation scorecardStrategic plans fail in implementation, not in drafting. An accountable scorecard turns objectives into measures, owners and review dates the board can follow. -
6-minute readIs the performance gap a training problem or a process problem?Before paying for training, check whether the performance gap is about skills at all. Many are about processes, tools or incentives, and training will not fix them. -
5-minute readHow to choose independent PMP preparation and plan your studyIndependent PMP preparation can be excellent, but know what you are buying: who is an authorised training partner, what counts towards eligibility, and what no one can promise. -
6-minute readBuild an AI inventory with owners, evidence and a review cycleYou cannot govern AI you have not listed. An AI inventory with owners, data, effect on people and review dates is the first control every organisation needs. -
6-minute readFrom an AI-use policy to decisions staff can actually followAn AI policy that nobody applies is worse than none. Build it in a workshop, around the decisions staff actually face, and leave nothing important undecided. -
7-minute readHow to evaluate an internal knowledge assistant before releaseAn internal AI assistant is only as good as its documents and its tests. Evaluate it against real questions, including the ones it must refuse, before anyone relies on it. -
6-minute readWhat an automated accessibility check missesAutomated accessibility scanners are useful and fast, but they cannot check much of what matters. Here is what they cannot check, and what a person has to test. -
6-minute readBuild a bid/no-bid decision from evidence rather than optimismMany losing bids were never winnable. A bid/no-bid decision built on evidence, with hard eligibility checked first, saves weeks of wasted effort. -
6-minute readHow to build an RFP compliance matrix with clause traceabilityTenders are lost on compliance before they are judged on quality. A compliance matrix that keeps every requirement traceable to its clause stops that happening. -
6-minute readRepurpose an institutional report without losing its evidence trailRepurposing a report into posts, briefs and graphics multiplies its reach and its risk of error. Keep a source trail and every asset stays true to the original. -
6-minute readWrite a content brief around the task a searcher wants to finishContent that ranks, and that AI assistants cite, starts from the task a searcher wants to finish. Write the brief around that task, not around a keyword. -
6-minute readMeasure qualified pipeline instead of counting outbound messagesMessages sent measure effort. Qualified leads, conversion at each stage and the cost of a win measure progress, and they are the numbers worth reporting. -
6-minute readA practical evidence checklist for choosing a Ghana delivery partnerA strong pitch and a good reference are not verified evidence. Before choosing a delivery partner in Ghana, separate what you have checked from what you have only been told. -
6-minute readCalculate automation value after exception handling and running costsAutomation business cases count the hours saved and forget the hours still spent. Subtract review, exceptions, maintenance and running costs before you believe the saving. -
6-minute readSeparate cash-flow assumptions from facts in a scenario modelA cash-flow forecast mixes facts, such as the cash in the bank, with assumptions, such as growth and payment dates. Label which is which, then test the assumptions in scenarios. -
5-minute readPrepare a decision memo that makes expert time more usefulAn hour with an adviser is worth far more when the decision, the options and the evidence are on one page before the conversation starts. -
5-minute readCommission a keynote around an audience outcomeThe best talks are commissioned backwards: from what the audience should do differently afterwards, to the format and length that can get them there. -
6-minute readWhat ethical thesis coaching includes, and what the student must doGood thesis coaching makes the student a better researcher. It never produces work the student then submits as their own. -
6-minute readChoose a research method by question, evidence and constraintsMethods follow questions. Decide what your question asks, what data you can actually reach and whether you can influence who receives what, and the choice narrows quickly.
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