Knowledge-base chatbots and internal assistants
We build a bounded assistant over your permitted documents that cites its sources, refuses what it should not answer, and is tested for leakage before anyone relies on it.
Tell us what you need- Led by
- Michael Gagakuma and Kenneth Gagakuma
- Delivery
- Remote, and on site from Accra
- Fees
- Fixed fee, quoted to your scope
- Free tool
- Knowledge-base readiness checker
- Contracting
- GKM Legacy Holdings, Maryland
- Practice
- 05 of 11: Digital solutions
Who commissions this, and when.
Buyers and moments where this work pays for itself, and where it does not.
Who it is for
- NGOs and member bodies
- Corporates with large policy libraries
- Universities and professional associations
When to call us
- Staff or members ask the same questions repeatedly
- Knowledge is spread across documents nobody can search
- You want AI answers you can trust and audit
When it is not the answer
If your documents are outdated or contradictory, the assistant will be too. We check readiness first.
How the work runs.
Each stage ends in something you review before the next begins.
Stage 1 of 5
User need
Agree users, questions and permitted content.
Review pointUser needs and success measures agreed.
Stage 2 of 5
Scope
Scope content, security and evaluation criteria.
Review pointWritten scope with acceptance criteria.
Stage 3 of 5
Build
Build the retrieval and answer flow.
Review pointWorking build demonstrated at agreed milestones.
Stage 4 of 5
Test
Test accuracy, citations, refusals and leakage.
Review pointAcceptance tests passed and recorded.
Stage 5 of 5
Handover
Hand over with monitoring and a cost view.
Review pointHandover of code, content, access and documentation.
What you receive.
Documents you can use, each with its method and sources attached.
04in the pack
See a demonstration of the output: Specimen · Chatbots & internal knowledge assistants
Readiness check
Content ownership, freshness and gaps.
Assistant
Answers with citations over the approved documents.
Evaluation set
Questions and expected answers, including refusals.
Operating guide
Updates, costs and monitoring.
Led byMichael Gagakuma and Kenneth Gagakuma
- Practice
- 05 · Digital solutions
- Contracting
- GKM Legacy Holdings, Maryland
- Consultation
- from USD 90
Scope and fees.
Fees are agreed in writing before work begins. Estimates are shown as estimates.
Fees
Fixed fee, quoted to your scope
Send a brief or book a short call. We reply with a written scope, dates and a fixed fee before any work begins.
What we need from you
- Approved documents
- Typical questions
- Security requirements
Not included unless agreed
- Model usage costs, passed through
- Unapproved or personal data
- Ongoing content maintenance unless agreed
Questions buyers ask.
Anything else: ask in a brief.
Will it make things up?
It is built to cite sources and refuse where the documents are silent, and tested for that before launch.
Where does our data go?
Only to the providers named in the scope, under their data terms.
Is there a free first step?
Yes: the knowledge-base readiness checker.
Related work
What needs to move forward?
Tell us the decision, the challenge or the opportunity. We reply with a scoped approach, a named principal and a fee before any work begins.
No charge to submit an enquiry.